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Appointments
How booking requests are captured
Appointment Requests
With booking enabled (key 1), the receptionist captures the caller's requested service and time, confirms the details on the call, and logs the request to your Appointments page for your team to finalize.
Calendar & Availability
Set your business hours and availability in Manage. The receptionist captures every request for your team to confirm. Live two-way calendar sync (Google, Outlook) is on the roadmap.
Reviewing Requests
Every appointment request appears on your Appointments page with the caller's name and number, so your team can confirm the exact time.
Managing Cancellations
Callers can leave a cancellation or change request; it's captured as a message and passed to your team.